Service Quality Perception

Perception of Service Quality is how a customers organized ideas about the information on mind about the service quality of a certain service provider. Perception is what the customers think about the service they will offer on an establishment and perception is based on the thinking of the customers. Customer Satisfaction is influence by the perception of the customer on how the service provider have satisfied its clients. Customer Satisfaction is more likely a based on experience of the customers regarding about the service offered by a service provider.